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I think Credit Today is fantastic. You cover many practical topics in the credit field that I use regularly. Just one recent example—a conversation on the ListServ about preferential payments—gave me tips that I used in an actual case. The specific information I picked up from this one discussion saved me $10,000, enough to cover my membership for many years!|
- Steve Savino
Manager of Credit & Collections, ASSA Abloy Americas Division, New Haven, CT
Credit Today's Resource Directory and their online e-mail forum (ListServ) provide information on almost any credit-related topic you can think of. It is a great way to exchange information with other credit professionals. As the saying goes, "You don't know what you don't know."
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Credit Manager, Big Lots Stores, Inc., Wholesale Division
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-Javier Vela, Senior Credit Manager, Global Credit Services, JDA Software Group Inc.
"Being a part of the Credit Today online community is like having the expertise of hundreds of credit managers at your fingertips. These credit execs are willing to help you solve topical business issues as they arise. In the current environment of ever increasing competing priorities which reduce our opportunities to meet peers out of the office face-to-face, this is the most valuable tool you can have on your desktop! It's important that we have a mechanism to reach out to our counterparts quickly to exchange knowledge as well as to stay on top of industry trends."
- Victoria Artis, Director of Customer Financial Services, Pfizer, Inc.
"Over the last 10 years I've seen Credit Today evolve from a monthly credit publication into a quality source of information and guidance for the B2B credit community. The website, with its user friendly form downloads, will take you from examples of new account credit applications to bankruptcy forms and everything in between.
The Credit Today ListServ has become the pre-eminent online forum, providing an opportunity for discussion and comments (and occasional humor) from an impressive list of credit professionals."
David Dungan, Director of Credit
Justin Brands, Inc. (A Berkshire Hathaway company)
Fort Worth, Texas
"There are numerous credit periodicals available to the credit professional today. How good is Credit Today? Is it relevant? I always have to read it late, or online because my credit analysts want to read it the minute it comes in. When my staff wants to read a publication before I have a chance to read it then something is working in that publication. We have cancelled our other subscriptions. When you have the best you do not need the rest."
Corporate Credit Manager-World Wide
Thales Navigation, Inc.
"The newsletter, coupled with the website and the ListServ, are to us, more valuable than any other credit publication, bar none. I try to use at least one article out of each newsletter for departmental training/discussion sessions."
D. Mark Constantine
Corporate Credit Mgr
Fulton Paper Company
"I love Credit Today and read every issue cover to cover. For me, the greatest perk of a subscription is ListServ. I believe Credit Today's ListServ members may be the most knowledgeable Credit brain trust in existence today. I have saved and categorized hundreds of contributions on a wide variety of topics which I refer to often. It's an easy and cost effective way to network and learn."
Doug M. Thomas
Kimberly-Clark Customer Financial Services
Credit Today Online
Credit Today is the premier online portal for trade credit professionals.
This web site and all the resources within are for Members of Credit Today Online.
Some Blanket Order This Was!|
In this case study we examine several important principles of contracts that all credit pros should be familiar with, including...
. . . keep reading
- What pitfalls should you look out for and be concerned about when renegotiating a no-longer profitable contract? What can go wrong?
- The concept of the "statute of frauds" and how this fits into contract law, as well as what is required to avoid problems with this.
- The minimum dollar amount of a contract requiring it be written (it is lower than you might think).
- What, exactly, is required by a new "writing" for a contract?
- The all-important concept of consideration in contracts - why this can be a challenge for sellers/creditors - and a key aspect of the Uniform Commercial Code (UCC) that offers guidance and help in this regard.
Growing the Credit Staff Without Increasing Headcount|
There's rapid growth. Then there's growth like this company has seen--from two locations 30 years ago to 460 locations doing $5 billion today. How have they kept up with credit and collection responsibilities without adding hundreds of staffers? They've done it by adopting cutting edge technology and shrewdly developing the skills and potentials of their 80-member staff. Learn...
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- how this firm actually uses technology to not only save money but give more responsibility to its credit staff
- what software they're using to streamline operations and what processes are being improved
- how they've dramatically streamlined their process for submitting collection claims
The Systems Improvement Multiplier Effect|
There's a multiplier effect in improving your credit and collection systems and procedures. Improving your invoicing, for example, can or should improve your customers' or partners' payment performance. Gathering all pertinent customer information into easily accessible digital files can vastly improve the performance of your collections agency/partners. That's what happened at the two agencies that this firm relies on. Now, with digital files going back and forth between the firm and its agencies, the credit staff and the agencies are dramatically more efficient. Read on to see how it works. . . . keep reading
Six Things Successful Credit Managers Do|
There are credit managers and then there are Credit Managers -- people who really know how to harness the strengths and talents of their team and make everything work, not only getting the job done but also creating an environment that fosters ingenuity and growth. Being an effective manager is essential in today's business environment. With success often being tied to the adoption of increasingly automated systems while simultaneously maintaining the flexibility to deal with diverse situations, the best credit managers know how to embrace new ideas and make them work. In order to become a top manager, you need to think and act like those already defined by success. The following six characteristics are an excellent place to start when re-thinking how you go about overseeing your team and running your credit department. . . . keep reading
NACM Affiliates: A Rundown of Dues, Services, and Easy Links to All|
Eight NACM Affiliates offer Memberships below $300 and one is offering Membership for less than $200! But more important than the dues is what you get for those rates. Here's a rundown of all NACM affiliates, including the services offered, their location, service area, their website and their dues. Do you know what each of the "four core services" are and which are offered at each affiliate? Find out within! . . . keep reading
Credit Today Benchmarking Survey: Using News Alert Services to Monitor Customers (2013) -- Part 2|
In part two of our survey on Internet-based alert services we delve into our readers' advice on these powerful and often free tools. Learn...
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- Dozens of tips from survey respondents on how they're setting up, using, and benefitting from Internet-based alert services
- The two overall ways in which alerts help people, along with many specific examples of how they helped save money and avert bad debts
- Four tips for setting up alerts
- Some good reasons why some don't use alerts
What alternative services do you use and how do the costs compare to DnB?|
We are coming to the end of our current D & B contract therefore we are evaluating our current spend. At present we have DnBI with account manager, decision maker, and collections manager. Has anyone successfully migrated from the Dnbi package to an alternative package? Do you know if any competitors have a comparable workflow process to Dnbi? What alternative services do you use and how do the costs compare to DnB? This is always a hot topic, so the replies will be interesting. . . . keep reading
Credit Today Benchmarking Survey: Using News Alert Services to Monitor Customers (2013)|
In recent years, news alert services have emerged that make it possible for you to receive email notifications whenever there is a published news event mentioning your customers. These services enable you to receive timely information about critical accounts, and if necessary, take quick action to protect your company's interests. In fact, the emergence of news alert services has motivated the commercial credit bureaus to add news-based monitoring to their suite of products. So our survey explores the extent to which these potentially very powerful (and cheap) tools are being used in the marketplace by credit execs.
. . . keep reading
- What percent of credit execs use Google Alerts and what are the benefits from this free service?
- Several dozen alternatives - including both free and paid - to Google Alerts, including links to most
- Who is most likely to be a user of an Internet-based news service?