Credit Today is the fastest growing publication in the credit field, favored by more and more top credit executives. We cover the world of business, or trade credit, with concise, yet in-depth, reporting. We also publish the most in-depth salary survey in the industry, covering all major credit positions.Credit Today is the fastest growing publication in the credit field, favored by more and more top credit executives. We cover the world of business, or trade credit, with concise, yet in-depth, reporting. We also publish the most in-depth salary survey in the industry, covering all major credit positions.   
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I think Credit Today is fantastic. You cover many practical topics in the credit field that I use regularly. Just one recent example—a conversation on the ListServ about preferential payments—gave me tips that I used in an actual case. The specific information I picked up from this one discussion saved me $10,000, enough to cover my membership for many years!
- Steve Savino
Manager of Credit & Collections, ASSA Abloy Americas Division, New Haven, CT

Credit Today's Resource Directory and their online e-mail forum (ListServ) provide information on almost any credit-related topic you can think of. It is a great way to exchange information with other credit professionals. As the saying goes, "You don't know what you don't know."
- Scott Goen, Credit Manager, Big Lots Stores, Inc., Wholesale Division

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"Being a part of the Credit Today online community is like having the expertise of hundreds of credit managers at your fingertips. These credit execs are willing to help you solve topical business issues as they arise. In the current environment of ever increasing competing priorities which reduce our opportunities to meet peers out of the office face-to-face, this is the most valuable tool you can have on your desktop! It's important that we have a mechanism to reach out to our counterparts quickly to exchange knowledge as well as to stay on top of industry trends."
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"Over the last 10 years I've seen Credit Today evolve from a monthly credit publication into a quality source of information and guidance for the B2B credit community. The website, with its user friendly form downloads, will take you from examples of new account credit applications to bankruptcy forms and everything in between.

The Credit Today ListServ has become the pre-eminent online forum, providing an opportunity for discussion and comments (and occasional humor) from an impressive list of credit professionals."
David Dungan, Director of Credit
Justin Brands, Inc. (A Berkshire Hathaway company)
Fort Worth, Texas

"There are numerous credit periodicals available to the credit professional today. How good is Credit Today? Is it relevant? I always have to read it late, or online because my credit analysts want to read it the minute it comes in. When my staff wants to read a publication before I have a chance to read it then something is working in that publication. We have cancelled our other subscriptions. When you have the best you do not need the rest."
Ron Woods
Corporate Credit Manager-World Wide
Thales Navigation, Inc.

"The newsletter, coupled with the website and the ListServ, are to us, more valuable than any other credit publication, bar none. I try to use at least one article out of each newsletter for departmental training/discussion sessions."
D. Mark Constantine
Corporate Credit Mgr
Fulton Paper Company

"I love Credit Today and read every issue cover to cover. For me, the greatest perk of a subscription is ListServ. I believe Credit Today's ListServ members may be the most knowledgeable Credit brain trust in existence today. I have saved and categorized hundreds of contributions on a wide variety of topics which I refer to often. It's an easy and cost effective way to network and learn."
Doug M. Thomas
Kimberly-Clark Customer Financial Services

Credit Today newsletter

Welcome to
Credit Today Online

Credit Today is the premier online portal for trade credit professionals.

This web site and all the resources within are for Members of Credit Today Online.

Making Credit the Department of 'Know'
A key credit metric, right up there with DSO and bad debts, should be optimum use of the department's abundance of financial knowledge and information. That may be harder to measure month by month, but over time the payoff in problems avoided and opportunities seized with customers, suppliers and other business partners can be enormous. . . . keep reading
Vendor Financial Analysis--The Key Is Identifying Who's Critical
Vendor Financial Analysis--The Key Is Identifying Who's Critical Vendor financial analysis can be a lot less time consuming and much less expensive than you'd think. It starts with working closely with your sourcing people to decide just whom to analyze. Once you've done that, you're apt to find the vendors themselves more than cooperative. . . . keep reading
An Explosion of Credit Information Resources
By David Schmidt
An Explosion of Credit Information Resources The credit reporting market is more competitive than ever and the dominant players are facing intense competition. Here we provide a detailed rundown of what's new and what's happening. You might be surprised at the range of options you have.

The competion is spurring innovation as well. We'll give a snapshot of what you'll find and also what you should be looking for in the following three areas:
  1. Credit Reporting Services
  2. Commercial Credit Scoring
  3. Portfolio Monitoring Tools
We also give you specific strategies on how to evaluate and choose the right provider for your needs as well as how and where to conduct your research. . . .
keep reading
Selling Credit
Selling Credit If, in your judgment, approving an application for credit would represent a clear and present danger to your accounts receivable asset, you should have the authority to turn it down. But, in most companies, credit authority is not that clear cut. That's why credit management tends to be a complex mixture of judgment and negotiation--or, perhaps more accurately, selling. . . . keep reading
'If It's Good Enough for Norway . . .'
by Ann Morales Olazábal, MBA, JD
'If It's Good Enough for Norway . . .' This case study looks at the concepts of express warranties, implied warranties, and a sales agreement's implied warranty of fitness for a particular purpose.

What exactly do those mean and why are they potentially important to a credit exec?

We'll put it this way: you might be surprised at how much your sales rep's spiel has so much legal weight. . . .
keep reading
Trends: A New Tool For Assessing the Credit of Small Businesses in Emerging Markets
By David Schmidt
Trends: A New Tool For Assessing the Credit of Small Businesses in Emerging Markets In today's developed countries, much planning and business growth is financed by credit. Using a credit rating and other tools, lenders have tools to enable them to assess an organization's ability to pay back a loan. However, in developing counties, credit ratings are not common and many businesses operate in a cash environment, greatly reducing the potential for growth and creating bottlenecks for their local economies. This article explores a new tool developed to help assess the creditworthiness of small businesses overseas. . . . keep reading
How much does that slow mail in Canada affect my DSO?
March 14, 2014
We have a branch in Canada that bills separate for their shipments. On their U.S. accounts which they bill in U.S.funds: it is taking approx 10 days for them to receive checks from date mailed. We on the other hand get our mail in about 3 or 4 days. I know this may sound elementary, but can anyone tell me, if we have an average 2.6M monthly in cash receipts in Canada, how much is it costing to have these extra 6 days DSO? Is this clear as mud? . . . keep reading
High Drama: D&B Sued by D&B Credibility Corp.
In one of the strangest industry developments we've ever seen, D&B has been sued by D&B Credibility Corp. (DBCC), a business it spawned just four years ago. It didn't take long for D&B's new CEO Robert Carrigan, to conclude he wanted no part of D&B Credibility Corp. According to a recently filed lawsuit, he has been taking steps to derail the relationship, in conflict with their existing contract. . . . keep reading

Managing Credit in Global Turmoil
Managing Credit in Global Turmoil Today it's Ukraine. Tomorrow, who knows? If you're selling internationally, you have to be alert to political and economic upheavals and prepared for the potential consequences in delinquencies and bad debts. Here's how one corporate giant is triumphing in the global market place. . . . keep reading
Saving the Sale and Cutting Risk: HUGE Diamond Ring Sparks "Moment of Inspiration"
By Dean Kaplan
Saving the Sale and Cutting Risk: HUGE Diamond Ring Sparks "Moment of Inspiration" Most credit managers have been in this situation: the company wants to make the big sale, the buyer is ready, but their credit situation doesn't make a standard transaction possible. Bud Rule, who has 40 years of credit experience, recently shared this story of a creative solution he used years ago. . . . keep reading

Interview Game Changers: Three Little Words
One of our favorite writers on the hiring process is Mel Kleiman, president of Humetrics. In his latest blog, he highlights three typical interview questions:
  1. What attracted you to this job?
  2. What did you like best and least about your last job?
  3. What do you know about our company and industry?
. . .
keep reading

Credit Today Benchmarking: Supplier Evaluation is More Critical Than Ever
By David Schmidt
Credit Today Benchmarking: Supplier Evaluation is More Critical Than Ever Talk about a way to raise your stock in the company.

"In the beginning of our evaluation process," relates the head of North American Credit for a global consumer products manufacturer, "we saw some very risky suppliers, and actually called out a number of suppliers that we felt were very close to insolvency. We had a few conference calls with some of our suppliers, with our purchasing team on the phone with us. They got to hear some of the questions we were asking to better understand the suppliers' financials, as well as debt obligations. We called out a few bankruptcies before they happened, and when the supplier filed bankruptcy, our credibility shot up."

This comment highlights the critical role credit can have in the evaluation of suppliers, which we explored in our latest benchmarking survey. Learn...
  • The percent of credit departments that conduct supplier evaluations
  • What the typical tasks are for those departments that evaluate suppliers
  • Credit success stories from the evaluation of suppliers
  • What simple step enabled one credit manager to save $60,000 a year in his evaluation processes (but still conduct thorough due-diligence)
  • Expert recommendations, including pitfalls to watch out for
. . .
keep reading

Credit Today Benchmarking: Best Practices For Evaluation of Suppliers
Credit Today Benchmarking: Best Practices For Evaluation of Suppliers One of the best things about our survey on the evaluation of suppliers by credit departments was the chance to tap into some of the industry's best minds for ideas. One question asked for "best practices" and we came up with a great list. Here are highlights from this question.
  • the importance of setting limits
  • how to leverage the same psychology with suppliers that credit uses when setting up new customers
  • important internal political considerations when undertaking this function
  • a great way to use technology to be efficient and systematic
  • some easy (and free) ways to vet your suppliers
  • and much more...
. . .
keep reading
Helping Customers Manage Their Cash Flow
The logic of seasonal credit terms is the fact that customers just won't have the money until they're well into their selling seasons. But will they still have that money when your payment date arrives? This credit manager stops that question from even coming up. . . . keep reading
Buffett: Knowing the Difference Between Real and Non-Real Expenses
Buffett: Knowing the Difference Between Real and Non-Real Expenses We always enjoy reading Warren Buffett's annual letter to shareholders of Berkshire Hathaway. If you are an investor, financial analyst, or student of business (which all in credit should be) they're must reading. If you want to learn to think like a business owner or a sound analyst, they're always filled with nuggets. . . . keep reading

Meeting the Information Challenge of Selling Abroad With an International Credit Application
Meeting the Information Challenge of Selling Abroad With an International Credit Application Ancient map makers labeled unexplored areas Terra Incognita. In a real sense, any foreign market you enter will be terra incognita for a while. There will be contact, shipping, payment and other information you'll need, and the best place to gather and keep it all together can be an international credit app. In this article we explore the process by which a savvy credit exec constructed his firm's international credit app; what did they need that was different? And you can see for yourself what they did. . . . keep reading
What do you call your credit department?
February 24, 2014
At the risk of getting several dozen emails (or more) I am going to ask this. It is very basic but honestly after all my years of doing this I really don't know the difference or if one is more correct that the other. Is it a "Credit and Collection Department (using Collection in the singular)" or a "Credit and Collections Department (Collections in the plural)"? Would those of you who have actually wrestled with this in the past let me know what you concluded and why? . . . keep reading
SILENCE - A Powerful Way to Control a Collection Call
One of the best things highlighted in our piece last week Credit Today's Collection Training: Closing the Door on Payment Delays was collection-guru John Zimmer's strategy advice for a first collection call. Typically, when you reach a past due customer by phone the first time on a past due, the call will look something like this: . . . keep reading

Credit Today's Collection Training: Closing the Door on Payment Delays
Credit Today's Collection Training: Closing the Door on Payment Delays Imagine making collection calls all day long to debtors equipped with repertoires of legitimate excuses for delaying payment. They don't have the money or they have too many other bills or they have some combination of both. And they're entitled by law to assert them. That's what these collectors are up against, but in January their collections soared by 49 percent over December. Here's how. Learn...

  • a common mistake by collectors when starting a collection call - what you should definitely not say
  • the most important thing to do to control the call after you make your opening statement in your first collection call
  • the key "soft skills" needed to excel in collections
. . .
keep reading
The Antitrust Laws as a Vendor's Response to a Customer's Terms Pushback Strategy
Scott E. Blakeley, Esq.
The Antitrust Laws as a Vendor's Response to a Customer's Terms Pushback Strategy This article provides a legal framework to support your efforts when pushing back against customers that seek to arbitrarily set their own terms, rather than comply with your terms. At Credit Today we've been pounding the table for the concept that you can and should push back when these requests come your way, using the antitrust laws as your justification. Get critical legal background on antitrust laws, specifically the Robinson Patman Act, and how that should fit in with your strategy when pushing back against customers trying to set their own terms. . . . keep reading

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Members only, today...
Members-only, this month...
 Credit Jobs Today
 This Month's Survey

Supplier Evaluation By Credit Departments

This month's survey takes a look at:
  • The extent to which credit departments are handling supplier evaluations
  • How credit got involved in the process
  • Best practices associated with the process, and
  • Any important lessons-learned from those handling this function
If you're as interested in these results as we are, then please click here to participate!

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