Credit Today is the fastest growing publication in the credit field, favored by more and more top credit executives. We cover the world of business, or trade credit, with concise, yet in-depth, reporting. We also publish the most in-depth salary survey in the industry, covering all major credit positions.Credit Today is the fastest growing publication in the credit field, favored by more and more top credit executives. We cover the world of business, or trade credit, with concise, yet in-depth, reporting. We also publish the most in-depth salary survey in the industry, covering all major credit positions.   
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Justin Brands, Inc. (A Berkshire Hathaway company)
Fort Worth, Texas

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Thales Navigation, Inc.

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Corporate Credit Mgr
Fulton Paper Company

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Kimberly-Clark Customer Financial Services

Credit Today newsletter

Welcome to
Credit Today Online

Credit Today is the premier online portal for trade credit professionals.

This web site and all the resources within are for subscribers to Credit Today Online. If you are new to our site, please feel free to browse some of our sample articles now!

2012 Industry Credit Group Survey, Part 1 - Cost of Credit Group Participation Drops
By David Schmidt
2012 Industry Credit Group Survey, Part 1 - Cost of Credit Group Participation Drops Credit Groups are one of the most important sources of intelligence for credit pros today. Recently, we surveyed hundreds of companies across all types and sizes of businesses to take the pulse of credit groups today. Among other things, you'll learn:
  • The average cost of credit group participation
  • Surprising data on the cost of credit groups compared to four years ago
  • The average cost charged by credit groups for meetings
  • The average cost for additional group members
  • How data are submitted to credit groups and the changes in how that's being done over the last four years
  • The four primary reasons companies don't join a credit group
  • The 13 primary services being offered by credit groups (of course, groups offer meetings and flash reports, but what else?)
  • Which group services are growing fastest
  • The two biggest changes occurring in credit group participation
. . .
keep reading
Four Keys to Success When Assessing Late-Payment Charges
"Unless a bill is promptly collected at maturity, the cost of carrying the account will be greater than anticipated," points out an Illinois credit pro. "Payments made beyond invoice terms use the supplier's capital without their consent." She uses late payment penalties very effectively to recover this added cost of carrying and collecting slow-paid receivables. . . . keep reading

Dispatches From the Credit Front: May 2012
Dispatches From the Credit Front: May 2012 This month...
Probing Private Equity Acquisitions - One smart credit exec's recommendations for dealing with private equity firms that have taken over a customer.
Just Like Start Ups - How and why one credit exec treats private equity takeovers like startups and dot coms
"If You're Going to Have a Problem Getting Paid, We're Going to Have a Problem Getting Paid" - Counseling customers helps this credit exec's receivables; some ideas he uses to gain both goodwill and payment
. . .
keep reading
Creating a Culture of Admitting Mistakes
The other day I listened to an NPR broadcast of Dr. Brian Goldman, a doctor and journalist who focuses on changing the medical culture to one in which mistakes can be admitted and learned from. The medical culture, he explained, is one in which mistakes are typically not admitted. But he has lea . . . keep reading

Breaking News: Insurance Coverage for "Hidden" Mechanics' and Materialmen's Lien Claims in North Carolina is Disappearing
By Lisa P. Sumner
Breaking News: Insurance Coverage for "Hidden" Mechanics' and Materialmen's Lien Claims in North Carolina is Disappearing Even in good economic times, lien claims asserted by subcontractors and material suppliers abound and lead to costly disputes. As in many states, North Carolina's materialmen's lien statutes create a system where "hidden" or non-recorded liens come into existence, but are not perfected by public filings until later, at which time the law provides materialmen's liens retroactive priority status over certain intervening liens. Two recent legal developments are further complicating the challenges faced by construction, real estate and lending interests in North Carolina. . . . keep reading

Lenience on Payment Terms: Can it Come Back to Bite You?
By Ann M. Olazábal
Lenience on Payment Terms: Can it Come Back to Bite You? Howell-Brewer Industries' credit manager, Joe Drury, is in a quandary. During the depths of the recent economic recession--from 2008 to 2011--he had eased up on terms with many of Howell-Brewer's customers.

This case study explores the legal ramifications of letting customers "slide" (perhaps "extend a helping hand" is a better way of putting it) by allowing them to pay beyond your normal terms when they're in trouble. But what happens when the ship has been righted? Does that allowance give them the right to continue paying late forever? Learn:
  • the legal principles behind this question
  • what is likely to happen in such a dispute and why, and
  • a key clause you should put in your Credit Agreement to protect you against any problems
. . .
keep reading
Current Ratio: A Good Indicator or a False Signal
Let's riff a little bit this week on one of our favorite ratios - the current ratio. First, for any beginners out there, the current ratio is current assets (anything that can be converted to cash within a year) divided by current liabilities (anything due within a year). In the "old days," a 2 . . . keep reading

Constructing a Legally Enforceable Electronic Contract
By Loral A. Narayanan
The U.S. government acknowledged the legitimacy of electronic contracts and documents with the enactment of the Electronic Signatures in Global and National Commerce Act (E-SIGN) in 2000. Extending official recognition and legal standing to these documents has made it possible for businesses to take a further step into the electronic age. . . . keep reading

Selling Bankruptcy Claims: Opportunities and Risks
Loral A. Narayanan
In the last several years, the size, scope, and complexity of the bankruptcy claims marketplace has changed dramatically. Once dominated by individual trade creditors hoping to receive some value for their uncollected debt in Chapter 11 bankruptcies, buying and selling unsecured bankruptcy claims has become big business. Hedge funds and investments banks are seeking to earn significant profits by buying up bankruptcy claims, especially in large bankruptcies. . . . keep reading

What have your companies done to create titles for the levels of experience in your credit staff?
May 2, 2012
To prepare for future growth in our credit dept, we have kicked around the idea of enhancing the job description title. We are looking for a title for the more seasoned veterans on our staff because their experience is broader than a new hire's. We are curious what other companies are doing or what they are measuring to create a hierarchy based on experience. We currently have all our Credit Analysts as simply "Credit Analyst". We would like some feedback on using Senior Credit Analyst or another title to show a broader range of skills. What have your companies done to create titles for the levels of experience in your credit staff? What metrics do you use to measure those skills? Is it strictly based on years of service, core abilities, or a mixture of both? . . . keep reading
Dropping Collections Department From Organization Chart Results in Huge Drop in DSO
Customers who are holding up payments because of problems with your product or service are not going to take kindly to routine collection calls. But are your collectors trained and authorized to solve these problems? This company's are, and it helps that they're not even called collectors. . . . keep reading
Dispatches From the Credit Front: April 2012
This month's issues:
  • Time for Customers to Speed Up Payments? You'll Probably Have to Ask - More than one way to skin a cat to get the best outcome from your customer base - Two opposite strategies detailed, both used successfully in the Recession and it's recent slow recovery.
  • Let It Snow, Let It . . . - Coping strategies in a seasonal business - that didn't have much of a season.
  • Lavishly Compensated Executives of Bankrupt Corporations; Whose Money Is It, Anyway? - Who's responsibility is it to call out excessive compensation at faltering companies? The Board or Creditors?
. . .
keep reading
Country risk assessments review: Improvement in Japan and the United States, but euro zone risk on the rise
April 23, 2012
Country risk assessments review: Improvement in Japan and the United States, but euro zone risk on the rise In Coface's view, the world economy is presently marked by divergence between the three major advanced zones: the economic contraction in the euro zone is worsening (-0.3% currently forecast in 2012 versus -0.1% previously), whereas North American growth is stabilizing at 2%, and activity is recovering in Japan, with 1.8% growth after posting -0.9% in 2011. . . . keep reading

Five Tips from an Experienced Credit Manager
"Identifying all the customers, both internal and external, of a business process such as Credit, is the first step in learning what you can do to deliver better service," says a Wisconsin credit manager. "Internal customers might include your sales and marketing departments and your manufacturing locations. External customers are the purchasers of your products and/or services." Once all customers are identified, he recommends . . . . . . keep reading

Employers Asking For Facebook Passwords - Are You Kidding Me?
A few weeks ago there was an article from the Associated Press about companies asking job candidates for their Facebook passwords. The article created something of a stir and made everyone think a bit.

One of our favorite employment-related blogs ("CareerXRoads"), noted that this was "yellow journalism at its best," and had some choice comments about the entire affair. . . .
keep reading

Credit Today's Senior Credit Executive Symposium
Credit Today's Senior Credit Executive Symposium Are you a senior-level credit exec interested in getting together with 30 other high-level, very smart credit execs at one of the best hotels West of the Mississippi?

If so, then join us in downtown Austin, TX for our Senior Credit Executive Symposium! This exclusive event is a roll-up-your-shirtsleeves event where YOU set the agenda and get direct feedback and ideas from you peers on your most pressing problems and improvement opportunities. . . .
keep reading

BS-Detectors
All of us in credit will, at some time or another, find ourselves in a position where we need to ask probing questions of a potentially problematic customer. And some credit execs we know - when the exposure justifies it - listen in on analyst conference calls hosted by their public company customers. Much time and effort is devoted to figuring out the right questions to ask, and then to analyzing the answers received. But what about another, perhaps more important question: Is the person telling the truth at all? . . . keep reading

Best Practices in Credit Revisited
By Frank Lowe
It is no great surprise that the pace of change, even in the credit vocation, continues to accelerate and what seemed new and novel just a little while ago is now convention. What has not changed is the pressing need for credit professionals to stay up-to-date in order to leverage the latest and greatest technology, processes and people just to keep pace. . . . keep reading

Driving Down Excessive Deductions and Keeping Them Down
As a veteran credit professional, you have the proficiency to excel in any responsibility in your department. As a credit manager, you have the responsibility of replicating your proficiency throughout your staff. Here's one credit veteran's job-proficiency replication program. . . . keep reading
What Are Your Damage Mitigation Options After Buyer Breaches a Contract?
By Ann Morales Olazabel
What Are Your Damage Mitigation Options After Buyer Breaches a Contract? The Scenario: In July of 2008 TriCounty West signed a written contract with ADT Bulk Sales to buy 360 tons of anhydrous ammonia for $1,160/ton with delivery between April 1, 2009 and May 30, 2009. As we know, the economy fell sharply in September 2008 and continued to sink. The price of anhydrous ammonia dropped from nearly $1,200 a ton to one-third of that or less. And that was if you could find a buyer.

This case explores the alternatives, remedies, and potential pitfalls for a creditor when such a scenario unfolds, including the legal concepts of damage mitigation, resale damages, nonacceptance damages, and resale. What should you do when you are faced with such a dire situation to best preserve your rights and your chances at collection? . . .
keep reading
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 This Month's Survey
Credit Groups 2012

Wonder What the ROI is on Credit Groups?
Find out here...

It's been 4 years since our original ground-breaking survey on credit groups and we're revisiting this most important topic. Among other topics, we're investigating:

  • What are the top services being offered by credit groups
  • How much credit groups cost
  • What the value of credit group services is
  • What the value of credit group services is in comparison to credit reporting services
  • How data is submitted
  • What percentage of credit groups reveal terms
  • What percentage of credit groups share data outside the credit group
And much more... Click here to participate!

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