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ERP System information is the foundation of every critical business decision. Information is the benchmark for analysis and the backbone of global enterprise.

This study, by the Credit Research Foundation, looked at the impact of ERP systems on credit and AR management.

There are several major players in the ERP financial applications software market. Given the importance of the role of accounts receivable and customer credit management to the overall success of the firm, our research focused on: the areas, or modules of four major ERP systems (SAP, PeopleSoft, J.D. Edwards & Oracle); and examined their support of the following tasks:

• Cash Application
• Credit Decisioning,
• Approval and Credit Limit Management
• Dispute Resolution
• Collection
• Document Management
• Performance Measurement, Monitoring and Reporting

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