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Management Reports: Measuring Process Performance
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List Price $25.00
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What gets measured, gets done.
To determine what actual performance is, you must acquire information about it. What we measure is probably more critical to the process than how it is measured. The selection of the wrong criteria can result in misguided performance goals. This study focuses on the significance of reporting on the condition of credit and A/R. It looks at why you report, what measurements to use, how to format information, when to report it, and gives practical examples of over 20 reports for credit and A/R. |