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Our Subscribers Say...
I think Credit Today is fantastic. You cover many practical topics in the credit field that I use regularly. Just one recent example—a conversation on the ListServ about preferential payments—gave me tips that I used in an actual case. The specific information I picked up from this one discussion saved me $10,000, enough to cover my membership for many years!
- Steve Savino
Manager of Credit & Collections, ASSA Abloy Americas Division, New Haven, CT
Credit Today's Resource Directory and their online e-mail forum (ListServ) provide information on almost any credit-related topic you can think of. It is a great way to exchange information with other credit professionals. As the saying goes, "You don't know what you don't know."
- Scott Goen,
Credit Manager, Big Lots Stores, Inc., Wholesale Division
"We've recently started using the ListServ tool within Credit Today. This is phenomenal and powerful forum for gaining immediate feedback, ideas, and suggestions, relative to any credit topic under the sun, all in a real-time e-mail format."
-Javier Vela, Senior Credit Manager, Global Credit Services, JDA Software Group Inc.
"Being a part of the Credit Today online community is like having the expertise of hundreds of credit managers at your fingertips. These credit execs are willing to help you solve topical business issues as they arise. In the current environment of ever increasing competing priorities which reduce our opportunities to meet peers out of the office face-to-face, this is the most valuable tool you can have on your desktop! It's important that we have a mechanism to reach out to our counterparts quickly to exchange knowledge as well as to stay on top of industry trends."
- Victoria Artis, Director of Customer Financial Services, Pfizer, Inc.
"Over the last 10 years I've seen Credit Today evolve from a monthly credit publication into a quality source of information and guidance for the B2B credit community. The website, with its user friendly form downloads, will take you from examples of new account credit applications to bankruptcy forms and everything in between.
The Credit Today ListServ has become the pre-imminent online forum, providing an opportunity for discussion and comments (and occasional humor) from an impressive list of credit professionals."
David Dungan, Director of Credit
Justin Brands, Inc. (A Berkshire Hathaway company)
Fort Worth, Texas
"There are numerous credit periodicals available to the credit professional today. How good is Credit Today? Is it relevant? I always have to read it late, or online because my credit analysts want to read it the minute it comes in. When my staff wants to read a publication before I have a chance to read it then something is working in that publication. We have cancelled our other subscriptions. When you have the best you do not need the rest."
Ron Woods
Corporate Credit Manager-World Wide
Thales Navigation, Inc.
"The newsletter, coupled with the website and the ListServ, are to us, more valuable than any other credit publication, bar none. I try to use at least one article out of each newsletter for departmental training/discussion sessions."
D. Mark Constantine
Corporate Credit Mgr
Fulton Paper Company
"I love Credit Today and read every issue cover to cover. For me, the greatest perk of a subscription is ListServ. I believe Credit Today's ListServ members may be the most knowledgeable Credit brain trust in existence today. I have saved and categorized hundreds of contributions on a wide variety of topics which I refer to often. It's an easy and cost effective way to network and learn."
Doug M. Thomas
Kimberly-Clark Customer Financial Services |
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Monitor Banking Relationships
One of the most proactive things that you can do as a trade credit manager right now is to monitor your customers' banking relationships. This week's tip is courtesy of Mike Rodgers, now the senior vice president at FINACITY, which is in the business of buying, securitizing, and servicing A/R portfolios. In addition to his current role, Mike had over 20 years of experience in credit, including vice president at Georgia Pacific. Rodgers was not talking about the traditional method of contacting your banker and having him go get a bank report. Instead, he believes that it is essential now for trade credit execs to really understand the bank agreements, to actually read them and understand the triggers, and then manage the covenants and triggers just like the bankers do. But there is still a wild card. These days, you don't always know what bankers are going to do. Rodgers tells us that with their banking relationships, they sit down with the people who are in charge of the asset-backed lending at the various banks, and talk about what is going on. You may not have the resources - except with your very largest customers - to go that far. But it demonstrates the importance of this. Because of the conservatism on the part of bankers in today's environment, bank customers are now preemptively drawing down their lines. They may not need the cash now, but they are drawing down on banks simply because banks have the cash, and they're worried about banks cutting their lines. So banks, in reaction to that, are putting new requirements in place going forward so companies can't do that. They will actually be penalized if they draw down on cash. Banks are are going to be looking at how customers use the cash because they have to. They are being tapped out. This is different than anthing we've seen historically, and Rodgers believes that it is going to be a risky, risky time for the next 24 to 36 months, before things settle down. So the message here is: with customers of any consequence - you need to intimately understand and monitor their banking relationships.
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Outlook 2012
This month's survey explores...
- What the top problems are facing credit execs currently, and
- What the top improvement initiatives are.
Click here to participate!
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