Credit Today is the fastest growing publication in the credit field, favored by more and more top credit executives. We cover the world of business, or trade credit, with concise, yet in-depth, reporting. We also publish the most in-depth salary survey in the industry, covering all major credit positions.Credit Today is the fastest growing publication in the credit field, favored by more and more top credit executives. We cover the world of business, or trade credit, with concise, yet in-depth, reporting. We also publish the most in-depth salary survey in the industry, covering all major credit positions.   
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Collection Training!
Extending Credit to Small Businesses: Are You Missing the Boat?

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If you've been part of the vanguard of credit managers who believe that extending credit to small, start-up companies is good business--you now have some ammunition to back up your claim.

In a recent report issued by Dun & Bradstreet, Joseph W. Duncan, D&B's vice president and chief economist, and Douglas P. Handler, manager of economic analysis for D&B, contend that small businesses are misunderstood and are more creditworthy than is generally believed. Among other things, the report contends that the long-held notion that new firms fail early is a myth. Most serious businesses that start up do, in fact, survive for at least several years. The implication of the report is that credit managers who have been automatically ruling out such companies as potential credit customers may be acting against their companies' best interests.

What's in a Name?
Duncan and Handler contend that a key issue for credit managers is the distinction between a "discontinuance" and an actual business failure. A business failure, say The authors, "is a firm that has gone out of business with losses to creditors, while a discontinuance is a firm that has ceased operations, leaving no outstanding debts." They argue that a firm may discontinue for a variety of reasons; for example, the firm may not be generating sufficient return on capital, or the owners may want to retire.

In order to prove their point, D&B's economic analysis department looked at firms that started up in 1985. Surprisingly, the D&B study shows that almost 70% of the firms were still active in 1994, which would seem to contradict the commonly held view that "four out of five new companies fail." D&B qualified its finding by pointing out that it did not include in the definition of a start-up firm an entity that is really no more than a self-employed individual.

"And the Survivors Are ..."
The extensive report gives a complete breakdown, by size, region, and industry type, of the factors most likely to have an impact upon a start-up firm's survival. Among the more useful facts for any credit manager who's had to deal with the thorny issue of extending credit to new or small businesses are the following:
  • Smaller can be better. Surprisingly, the study found (Table 1) that the smaller the firm, the more likely it is to survive. This flies in the face of conventional wisdom.

  • Staying small is better yet. The study found that an increase in the number of employees is not the key to long-term survival. Of the survivors who began operation in 1985, about 25% increased their employment, 64.7% have the same employment they began with, and the remainder have lost employees. Duncan and Handler conclude that "a firm's chances of surviving actually decrease as the original firm's size increases."

    They attribute this to the fact that owners of large start-ups are quicker to liquidate or sell their operations to others when they find more lucrative uses of their capital. On the other hand, Duncan and Handler believe that smaller firms are much less flexible and so must develop the staying power necessary to succeed.
  • It's not location, location, location. D&B did not find a significant regional trend, although the chances for survival were greater in the West and East/North Central regions.

  • A new business is not always what it seems (but you knew that). Duncan and Handler also contend that economic and tax-related statistics are unreliable sources for identifying new businesses or discontinued businesses.
As an example, they cite the fact that an incorporation can be reported as a shell for a new idea or as legal protection for a current activity or a subdivision of a business to restrict liability. Such entities are not, in fact, new businesses. They also note that many individuals declare as a business that which is conducted from the owner's kitchen when, in fact, the individual's major objective is to collect expenses or tax deductions.

Credit Management Today

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There are also many sole proprietorships that involve individuals who sell personal services on a part-time basis while also being fully employed. Such enterprises are not really businesses and should not be considered as businesses when tabulating which businesses are most likely to fail. These are referred to by Duncan and Handler as "casual or paper" businesses because the start up is not real and the effort is not sustained. The turnover in casual businesses is enormous.

Case in point: In 1991 D&B had records on about 10 million active businesses, while for the same period the IRS reported receiving tax returns on approximately 20.4 million businesses. The reason for the disparity, according to Duncan and Handler, is that the IRS considers all entities that file a corporate tax return or Schedule C as a business. As far as D&B is concerned, a firm can wind up in D&B's active database only if it applies for credit with another firm and D&B receives a request from the other firm to investigate the first firm's creditworthiness.

Duncan and Handler also indicate that another way to get in D&B's database is if D&B calls third-party sources to identify firms that may be performing an activity that would potentially make them of interest to other firms (e.g., obtaining a business banking relationship or purchasing business insurance). Some firms also self-report to D&B and wind up in the D&B database that way. D&B admits that although the method for winding up in D&B's database is somewhat arbitrary, it tends to weed out businesses that are not true businesses in the classic sense and consist merely of individuals selling their labor. For that reason, consultants, part-time writers, and doctors and lawyers are not counted as businesses in the D&B database, although they may be included in other databases. Tax shelters are also excluded from D&B's database.

MAKE A NOTE -- When you're considering extending credit to a small business, you may want to keep in mind the following findings from the D&B study:
  1. Those firms that cease operations are most likely to do so within three years of starting business. However, the failure rate decreases very slowly thereafter.

  2. The chance of a new firm surviving decreases as the number of employees increases.

  3. The initial size of a firm is an excellent indicator of its long-term growth. Firms that begin operations with fewer than 50 employees have very little chance to add more than 100 jobs. Most large firms have a greater tendency to either close or grow rapidly.

  4. New start-ups of small businesses provide a reliable and stable source of jobs. However, only the more risky, larger start-ups will achieve large volumes of employment growth.

Editor's Note: The above article originally appeared in the Credit & Collection Manager's Letter, a newsletter purchased by Credit Today in 2006. This article originally appeared prior to 2000.


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·  Here Today, Gone Tomorrow
·  A Risk Scoring System That Makes the Grade
·  Keeping the Cost of Credit Checks Under Control
·  The Credit Force Multiplier
·  Ten Red Flags Worth Heeding
·  Current Trends in Establishing Credit Limits/Lines of Credit for New and Existing Customers
·  Managing Credit and Collection Processes in Uncertain Credit Markets
·  Build Your Own Credit Limit Matrix


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Credit Groups 2012

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