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Our Subscribers Say...
I think Credit Today is fantastic. You cover many practical topics in the credit field that I use regularly. Just one recent example—a conversation on the ListServ about preferential payments—gave me tips that I used in an actual case. The specific information I picked up from this one discussion saved me $10,000, enough to cover my membership for many years!
- Steve Savino
Manager of Credit & Collections, ASSA Abloy Americas Division, New Haven, CT
Credit Today's Resource Directory and their online e-mail forum (ListServ) provide information on almost any credit-related topic you can think of. It is a great way to exchange information with other credit professionals. As the saying goes, "You don't know what you don't know."
- Scott Goen,
Credit Manager, Big Lots Stores, Inc., Wholesale Division
"We've recently started using the ListServ tool within Credit Today. This is phenomenal and powerful forum for gaining immediate feedback, ideas, and suggestions, relative to any credit topic under the sun, all in a real-time e-mail format."
-Javier Vela, Senior Credit Manager, Global Credit Services, JDA Software Group Inc.
"Being a part of the Credit Today online community is like having the expertise of hundreds of credit managers at your fingertips. These credit execs are willing to help you solve topical business issues as they arise. In the current environment of ever increasing competing priorities which reduce our opportunities to meet peers out of the office face-to-face, this is the most valuable tool you can have on your desktop! It's important that we have a mechanism to reach out to our counterparts quickly to exchange knowledge as well as to stay on top of industry trends."
- Victoria Artis, Director of Customer Financial Services, Pfizer, Inc.
"Over the last 10 years I've seen Credit Today evolve from a monthly credit publication into a quality source of information and guidance for the B2B credit community. The website, with its user friendly form downloads, will take you from examples of new account credit applications to bankruptcy forms and everything in between.
The Credit Today ListServ has become the pre-imminent online forum, providing an opportunity for discussion and comments (and occasional humor) from an impressive list of credit professionals."
David Dungan, Director of Credit
Justin Brands, Inc. (A Berkshire Hathaway company)
Fort Worth, Texas
"There are numerous credit periodicals available to the credit professional today. How good is Credit Today? Is it relevant? I always have to read it late, or online because my credit analysts want to read it the minute it comes in. When my staff wants to read a publication before I have a chance to read it then something is working in that publication. We have cancelled our other subscriptions. When you have the best you do not need the rest."
Ron Woods
Corporate Credit Manager-World Wide
Thales Navigation, Inc.
"The newsletter, coupled with the website and the ListServ, are to us, more valuable than any other credit publication, bar none. I try to use at least one article out of each newsletter for departmental training/discussion sessions."
D. Mark Constantine
Corporate Credit Mgr
Fulton Paper Company
"I love Credit Today and read every issue cover to cover. For me, the greatest perk of a subscription is ListServ. I believe Credit Today's ListServ members may be the most knowledgeable Credit brain trust in existence today. I have saved and categorized hundreds of contributions on a wide variety of topics which I refer to often. It's an easy and cost effective way to network and learn."
Doug M. Thomas
Kimberly-Clark Customer Financial Services |
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Boost collections by learning how to talk the (legal) talk.
"Learn to speak to lawyers in their own language," says A. Michael Coleman, president of Coleman & Associates (Harrisburg, Pennsylvania). "Of course, it helps to have a working knowledge of the law. Learn all you can about bad check laws, bankruptcy, and UCC law. Take classes and read all you can. For the cost of a few books and some time," Coleman notes, "you can create new and profitable opportunities for your company. Instead of fearing a debtor's attorney, you can learn to convince that attorney to help you collect a debt."
Case in point. "A company owed my client $19,000," Coleman says. "But when I called the debtor to discuss the amount due, he said the company had been sold, the new owners would not absorb the liabilities, and therefore trying to sue for the amount owed would be an exercise in futility. He said if I won a judgment, it would be against a company that no longer existed. "I didn't take that for the final answer. Instead, I contacted the debtor's attorney and found out that the sale wasn't actually completed. However, he had also discovered a loophole in his client's state law that would allow the sale to go through without following the guidelines set up to protect creditors under the Uniform Commercial Code. He said without those protections, I had no complaint against his client and so the debt would have to be written off. "I didn't accept this answer, either. Instead, I threatened to take a preliminary injunction against the company and the sale. The attorney wasn't impressed. He simply said that a preliminary injunction wasn't permanent, and the sale would go through eventually, and my client would not be paid . "Then I found the button that stopped the presses. I said, 'Counselor, do you think that our client is the only creditor left in this vulnerable position?' I told him I had a list of all the other creditors and read them to him. 'An injunction is not our only remedy here. You are forcing me to contact all of these creditors and ask them to join forces with me in an involuntary bankruptcy petition against your client. If we cannot come to terms, I'll have no other choice than to block the sale and force involuntary bankruptcy.' "The attorney was weakening. I said, 'Counselor, you have the chance to be a hero to your client. You can stand in the way of the sale over a figure of $19,000 or you can come to the table and settle this matter. It seems a small amount to pay to save a 25 million dollar sale.' Result: "The sale went through and the $19,000 was collected," Coleman says. Editor's Note: The above article originally appeared in the Credit & Collection Manager's Letter, a newsletter purchased by Credit Today in 2006. This article originally appeared prior to 2000.
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Outlook 2012
This month's survey explores...
- What the top problems are facing credit execs currently, and
- What the top improvement initiatives are.
Click here to participate!
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