Is your staff size appropriate?

Are you overstaffed? Understaffed?

How does your staff size impact your ability to conduct critical functions?

… And, how would you really know the answers to these questions?

Not idle questions, these. . .

In fact, they may be the most important questions a credit exec should be asking these days. We’ve just wrapped up our analysis, after extensive data-gathering, to give you some good hard data from which to explore these questions in our Credit, Collection, and A/R Staff Benchmarking Survey!

We’ve just finished a detailed and revealing survey of over 400 credit execs on their collection, and A/R staff benchmarking survey, which examines in detail such items as:

• Staff size for credit, collection, and A/R functions relative to sales, A/R size, industry, and other metrics
• How various tools are impacting staffing and efficiency
• The impact of industry or line of business on staffing requirements
• Efficiency in cash application processes
• Full time equivalent (FTE) benchmarks for all credit and collection functions, broken down by function, and compared to A/R and company size, as well as a host of other variables
• quality in the above functions. After all, efficiency is important only if you still maintain good results. For example, you can be fast at checking orders, but does that cause DSO to suffer?

Click here to see the complete table of contents and order your copy today!

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