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Our Subscribers Say...
"There are numerous credit periodicals available to the credit professional today. How good is Credit Today? Is it relevant? I always have to read it late, or online because my credit analysts want to read it the minute it comes in. When my staff wants to read a publication before I have a chance to read it then something is working in that publication. We have cancelled our other subscriptions. When you have the best you do not need the rest."
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Corporate Credit Manager
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Your One-Stop Resource for Collections Information - Tools, Tips, Tricks of the Trade
This is a great collection of how-to articles on collections: How to hire and train a collections staff, control slow paying customers, speed payments by phone, make better collection calls, negotiate better deals, and manage collection agencies and collection litigation. And that's not all!
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Collection Law Firms Growing Fast
Collection law firms will lead the collection industry in steady, profitable growth for the next five years, according to a study released in September by Kaulkin Ginsberg Company, an accounts receiva . . . keep reading
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The Six Pillars of Successful Negotiations
Negotiation is a critical skill for credit professionals. We negotiate terms with new accounts, solicit payments from debtors, and settle deductions with customers. And that doesn't even begin to touch on the daily negotiations we engage in with our fellow employees for time and resources. In short, everything is negotiable. One: Preparation -Not surprisingly, preparation is the first pillar of a successful negotiation effort. By first defining the "scope and approach" your negotiations will follow, you lay the foundation for everything that follows. . . . keep reading
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The Super Collector
It was a grand life while it lasted. The U.S. Attorney for the Southern District of New York found that there were flights on private jets to the Turks and Caicos Islands, Antigua, and Miami. During those flights, according to the indictment, Victor Jung and his companions had caterers deliver Veuve Cliquot champagne, Mondavi wine, Grey Goose vodka, and shrimp cocktails. . . . keep reading
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Creating an Atmosphere of Honesty
Our sources didn't indicate how Victor Jung's alleged embezzlement was discovered, but the odds are he wasn't turned in by a fellow employee. According to a recent study by the National Bureau of . . . keep reading
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Questions to Ask a Prospective Collection Agency
If you are seriously considering giving some business to a new collection agency, there are a number of questions that must be answered before you can make an intelligent decision. The most important questions are these: 1) How often do you remit payments on money recovered from debtors? Often collection agencies remit payment once a month. For example, collection agencies might have the following policy: Funds recovered will be remitted to the creditor by the fifteenth day of the month following collection. This is a point you might want to negotiate with the agency. Being paid once a month (on the fifteenth) means that the agency is holding your money for an average of 22.5 days. . . . keep reading
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Guarantees: What to Do. What to Look for. What to Avoid
Guarantees are being increasingly used by savvy credit execs throughout the country to help secure open account transactions. We recently spoke with Jim McCoskey, formerly the commercial credit manager at cell phone giant T-Mobile, which authorized the bulk sale of phones and products to independent retailers around the country for resale to their customers. He used guarantees as an integral part of the credit process. . . . keep reading
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Making Workouts Work Out: "Take 30 cents on the dollar, or we'll file for bankruptcy."
If that's the first notice you get that a debtor is seeking an informal reorganization (aka a workout) you are likely and entitled to be alarmed and suspicious. And, if this debtor has been a halfway decent customer, that's a shame—because reorganizations have significant advantages in these situations. They avoid stigma and heavy administrative expense involved in a formal bankruptcy, maximizing the potential return to creditors while minimizing the debtor's financial distress. . . . keep reading
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Time to Repossess?
Credit and the Law: The Problem Slavin Industrial sold Trainor an expensive piece of industrial equipment that requires frequent maintenance by trained technicians. Along with the Purchas . . . keep reading
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