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Our Subscribers Say...
Credit Today's Resource Directory and their online e-mail forum (ListServ) provide information on almost any credit-related topic you can think of. It is a great way to exchange information with other credit professionals. As the saying goes, "You don't know what you don't know."
- Scott Goen,
Credit Manager, Big Lots Stores, Inc., Wholesale Division
"We've recently started using the ListServ tool within Credit Today. This is phenomenal and powerful forum for gaining immediate feedback, ideas, and suggestions, relative to any credit topic under the sun, all in a real-time e-mail format."
-Javier Vela, Senior Credit Manager, Global Credit Services, JDA Software Group Inc.
"Being a part of the Credit Today online community is like having the expertise of hundreds of credit managers at your fingertips. These credit execs are willing to help you solve topical business issues as they arise. In the current environment of ever increasing competing priorities which reduce our opportunities to meet peers out of the office face-to-face, this is the most valuable tool you can have on your desktop! It's important that we have a mechanism to reach out to our counterparts quickly to exchange knowledge as well as to stay on top of industry trends."
- Victoria Artis, Director of Customer Financial Services, Pfizer, Inc.
"Over the last 10 years I've seen Credit Today evolve from a monthly credit publication into a quality source of information and guidance for the B2B credit community. The website, with its user friendly form downloads, will take you from examples of new account credit applications to bankruptcy forms and everything in between.
The Credit Today ListServ has become the pre-imminent online forum, providing an opportunity for discussion and comments (and occasional humor) from an impressive list of credit professionals."
David Dungan, Director of Credit
Justin Brands, Inc. (A Berkshire Hathaway company)
Fort Worth, Texas
"There are numerous credit periodicals available to the credit professional today. How good is Credit Today? Is it relevant? I always have to read it late, or online because my credit analysts want to read it the minute it comes in. When my staff wants to read a publication before I have a chance to read it then something is working in that publication. We have cancelled our other subscriptions. When you have the best you do not need the rest."
Ron Woods
Corporate Credit Manager-World Wide
Thales Navigation, Inc.
"The newsletter, coupled with the website and the ListServ, are to us, more valuable than any other credit publication, bar none. I try to use at least one article out of each newsletter for departmental training/discussion sessions."
D. Mark Constantine
Corporate Credit Mgr
Fulton Paper Company
"I love Credit Today and read every issue cover to cover. For me, the greatest perk of a subscription is ListServ. I believe Credit Today's ListServ members may be the most knowledgeable Credit brain trust in existence today. I have saved and categorized hundreds of contributions on a wide variety of topics which I refer to often. It's an easy and cost effective way to network and learn."
Doug M. Thomas
Kimberly-Clark Customer Financial Services |
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Technology Today
Coping with today's fast-paced change is difficult. Change can bury you if you're not ready. But at Credit Today we believe that today's technology tools present you with an extraordinary opportunity to make quantum leaps in productivity. Read on to learn about credit scoring models, document imaging, electronic check conversion, Internet bill presentment and payment systems, combating payment optimization programs, the use of E-mail, and enterprise sytems.
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The Strategic Value of Centralized Collections
Cash collection is critical to every business. In this respect, nothing has changed for centuries; without cash, a company cannot pay workers, invest in production or fulfil customer orders. With receivables such a fundamental driver for the business, it is in some ways surprising that a large proportion of companies have yet to centralize and optimize their collections management, in many cases choosing to focus first on accounts payable. After all, few CFOs are awake at night worrying about whether a payment has been made; the same cannot be said for collections, which have a major impact on the company. This article looks at some of the challenges and issues involved in centralizing collections, and provides examples of how companies have addressed them. . . .
keep reading
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Is online bill payment worth the trouble?
July 6, 2010
We are investigating online bill pay products. While it sounds like a great idea, I am curious about the amount of activity/payments that will run through it. Would it be worth the investement? I'd like to know about others' experience with online bill pay, their success in converting customers to it and percentage of payments received through it. . . .
keep reading
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Extracting information from SAP to provide it to our credit groups
May 5, 2010
I'm new to SAP and while I know everyone has their system customized for their company's needs (never AR or Credit of course), I was wondering where any of you who report to an NACM group manage to get DSO ,terms, and high credit to report along with your AR aging. I use a FDK43 which is a Customer Master to report customer names, addresses, and aging to NACM but that report does not include DSO, terms, or high credits. DSO and terms show up on the ZEF50 (AR Aging) report, but it's not in a good format to send to NACM. Let me know what others of you are doing for your reporting. . . .
keep reading
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Ideas on Exchanging Credit Information Via Email
April 20, 2010
Does anyone have any experience or knowledge that can be shared regarding trade industry groups exchanging customer information via e-mails between members? Or do you use an internet reporting agency for your industry such as CreditWorthy or the Riemer group? Our industry group would like to be able to exchange customer information in between face-to-face meetings electronically for all members to participate, so I'm looking for ideas and rules, for I know that sending information via the Internet or e-mail is not secure and the information cannot be controlled or protected easily. . . .
keep reading
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Are You in the Cloud Yet?
Over the last year or so, you've probably heard the phrase "cloud computing" and thought, "oh, man, more corporate jargon" or perhaps you've ignored it, thinking it was just another corporate fad, des . . .
keep reading
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Vendor White Paper: Avantgard Insights - Taking the Pain Out of Collection Claim Processing
By Dave Schmidt, April 20, 2010
Most credit managers or directors manage multiple collection agency relationships, yet the process of managing these relationships can be highly manual and complex creating lack of efficiency and transparency for both the company and agency. For this reason, many clients and agencies are migrating toward technology that affords portal access and significant advances in networking. This is resulting in a dramatic improvement in claims recovery. . . .
keep reading
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Press Release: SunGard Extends AvantGard Receivables with Collection Agency Portal
April 20, 2010
New York, April 20, 2010 -- SunGard's AvantGard now offers an agency placement portal as an extension of its AvantGard Receivables solution to help credit professionals streamline the placement of claims with collection agencies. Agencies will benefit from earlier and more complete transmission of claims helping them deliver enhanced service to their clients. AvantGard Receivables is a comprehensive solution offering credit risk, collections, dispute management and cash application processing. . . .
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SAP Problem: I would like to get some logic going with Customer Master Data
April 14, 2010
Any help would be greatly appreciated. We have DBA's mixed in/substituted for; Sold-tos -- Bill-tos -- Payers -- just about any combination you could imagine. The CSR Group has been setting up new customers without any check that they are legal entities. I would like to get some logic going with Customer Master Data, and also like to give the CSR group the ability to search by DBA but keep the integrity of the AR intact. . . .
keep reading
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Can anyone give me some insight regarding how customer payment methods changed when paying via e-invoice?
March 31, 2010
I have a question regarding e-invoicing and customer payment patterns associated with it. At this time my business unit has a very small number of customers that utilize e-invoicing, but are looking to expand this option to all customers. I am concerned with the implications of e-invoicing (email push with PDF link to the invoice) on how customers pay us (currently 77% of our customers pay via check and we have a 93% automated hit rate from those payments). Can anyone give me some insight regarding how customer payment methods changed when paying via e-invoice? My concern is customers will shift to electronic payment methods, which we offer - but our e-payment systems are not as automated as our lockbox process. . . .
keep reading
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This month's topic: Credit Card Usage
Click here to participate!
We're examining:
- What percentage of credit departments are currently accepting credit cards
- What percentage of sales are paid via credit card
- The various ways by which credit cards can be accepted (phone, web interface, etc.)
- Which merchant accounts are most popular
- What discount rates are being charged
- Lessons-learned when setting up an account
- ... and much more!
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September 2010
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Webinars
