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Home | Technology Today Search 
CreditPoint Software Technology Today
Technology Today

Coping with today's fast-paced change is difficult. Change can bury you if you're not ready. But at Credit Today we believe that today's technology tools present you with an extraordinary opportunity to make quantum leaps in productivity. Read on to learn about credit scoring models, document imaging, electronic check conversion, Internet bill presentment and payment systems, combating payment optimization programs, the use of E-mail, and enterprise sytems.

Press Release: WAUSAU Financial Systems and Aite Group Uncover Receivables Processing Pain Points for Corporations
August 11, 2010
Study finds nearly 60 percent of respondents are not fully satisfied MOSINEE, Wis. -- August 11, 2010 -- In this credit constrained environment, the application of cash has become increasin . . . keep reading
The Strategic Value of Centralized Collections
Cash collection is critical to every business. In this respect, nothing has changed for centuries; without cash, a company cannot pay workers, invest in production or fulfil customer orders. With receivables such a fundamental driver for the business, it is in some ways surprising that a large proportion of companies have yet to centralize and optimize their collections management, in many cases choosing to focus first on accounts payable. After all, few CFOs are awake at night worrying about whether a payment has been made; the same cannot be said for collections, which have a major impact on the company. This article looks at some of the challenges and issues involved in centralizing collections, and provides examples of how companies have addressed them. . . . keep reading
Is online bill payment worth the trouble?
July 6, 2010
We are investigating online bill pay products. While it sounds like a great idea, I am curious about the amount of activity/payments that will run through it. Would it be worth the investement? I'd like to know about others' experience with online bill pay, their success in converting customers to it and percentage of payments received through it. . . . keep reading
NACM EXPO Recap: New Information Resources and Tools for Managing Risk
In past years, much of the excitement at the vendor Expo, which has become a major part of the annual NACM Credit Congress, was generated by the software vendors. This year, there were fewer softwar . . . keep reading
New Reporting Service Launched that Consolidates Credit Scores from Three Bureaus
By David Schmidt
One of the recurring issues that regularly pops up on the Credit Today listserv revolves around the paucity of credit bureau information on small businesses. Who is the best source for small busin . . . keep reading
Evidence Mail: 10 Phrases to Avoid in Your Emails!
There's no question now what the "e" stands for in email. It's evidence. From Lehman Brothers through the on-going BP scandal, email messages have been and are being dredged up to pin the guilt on . . . keep reading
Experience with credit and collections software, bolt-on systems for ERP and legacy systems like Cforia and Sungard/Avantgard/Get Paid?
May 26. 2010
I'd like to know your experience with credit and collections software, bolt-on systems for ERP and legacy systems like Cforia and Sungard/Avantgard/Get Paid. Who's software are you using? Would you buy it again? What system did you bolt it to (JDE, SAP, legacy)? Pros? Cons? . . . keep reading
Extracting information from SAP to provide it to our credit groups
May 5, 2010
I'm new to SAP and while I know everyone has their system customized for their company's needs (never AR or Credit of course), I was wondering where any of you who report to an NACM group manage to get DSO ,terms, and high credit to report along with your AR aging. I use a FDK43 which is a Customer Master to report customer names, addresses, and aging to NACM but that report does not include DSO, terms, or high credits. DSO and terms show up on the ZEF50 (AR Aging) report, but it's not in a good format to send to NACM. Let me know what others of you are doing for your reporting. . . . keep reading
Ideas on Exchanging Credit Information Via Email
April 20, 2010
Does anyone have any experience or knowledge that can be shared regarding trade industry groups exchanging customer information via e-mails between members? Or do you use an internet reporting agency for your industry such as CreditWorthy or the Riemer group? Our industry group would like to be able to exchange customer information in between face-to-face meetings electronically for all members to participate, so I'm looking for ideas and rules, for I know that sending information via the Internet or e-mail is not secure and the information cannot be controlled or protected easily. . . . keep reading
Forum Question: What Happens to Customer Payment Methods When You Change Over to E-invoicing?
Credit Today's ListServ is an email-based forum for senior-level credit execs. It's a way to get answers in real time from a group of smart, helpful credit execs. The answers come fast, are insightful . . . keep reading
VENDOR WHITEPAPER: Faster to the Finish: A New Dawn For End-To-End Automated Dispute Resolution Workflow
David Schmidt
VENDOR WHITEPAPER: Faster to the Finish: A New Dawn For End-To-End Automated Dispute Resolution Workflow Disputes, deductions and chargebacks have always been a part of the commercial collection scene. However, it was the automation of the supply chain management function, which not only ushered in the concept of just-in-time inventory but also created an explosion in payment deductions that over the course of the 1980's turned disputes into a major credit management challenge. . . . keep reading
Vendor Case Study: Viracon Experiences Dramatic Decrease in DSO and Improves Adherence to Compliance Mandates
June 2010
Vendor Case Study: Viracon Experiences Dramatic Decrease in DSO and Improves Adherence to Compliance Mandates As head of Viracon's 14-member financial services department, Jerry Drake spends much of his time managing accounts receivable, corporate credit risk, customer relationships and collaborating with sales and operations. As he explains, "We work hard to counsel customers, to appropriately set credit limits and terms, helping them to grow their businesses responsibly." . . . keep reading
Be Wary of Strangers with Unfamiliar Software
I met an old friend at a recent regional credit conference in Las Vegas. We arranged to have dinner together to get caught up, and she began to tell me about the new Enterprise Resource Program Softwa . . . keep reading
Are You in the Cloud Yet?
Over the last year or so, you've probably heard the phrase "cloud computing" and thought, "oh, man, more corporate jargon" or perhaps you've ignored it, thinking it was just another corporate fad, des . . . keep reading
Vendor White Paper: Avantgard Insights - Taking the Pain Out of Collection Claim Processing
By Dave Schmidt, April 20, 2010
Vendor White Paper:  Avantgard Insights - Taking the Pain Out of Collection Claim Processing Most credit managers or directors manage multiple collection agency relationships, yet the process of managing these relationships can be highly manual and complex creating lack of efficiency and transparency for both the company and agency. For this reason, many clients and agencies are migrating toward technology that affords portal access and significant advances in networking. This is resulting in a dramatic improvement in claims recovery. . . . keep reading
Press Release: SunGard Extends AvantGard Receivables with Collection Agency Portal
April 20, 2010
Press Release: SunGard Extends AvantGard Receivables with Collection Agency Portal New York, April 20, 2010 -- SunGard's AvantGard now offers an agency placement portal as an extension of its AvantGard Receivables solution to help credit professionals streamline the placement of claims with collection agencies. Agencies will benefit from earlier and more complete transmission of claims helping them deliver enhanced service to their clients. AvantGard Receivables is a comprehensive solution offering credit risk, collections, dispute management and cash application processing. . . . keep reading
A2iA Announces Enhancements to Core Recognition Engines, Providing Increased Extraction Capabilities and Improved Accuracy
April 20, 2010
FOR IMMEDIATE RELEASE A2iA's toolkits are proven to reduce manual data entry and produce an ROI visible to the bottom line. AIIM International Expo + Conference, Booth 2527, Philadelphia, PA, A . . . keep reading
SAP Problem: I would like to get some logic going with Customer Master Data
April 14, 2010
Any help would be greatly appreciated. We have DBA's mixed in/substituted for; Sold-tos -- Bill-tos -- Payers -- just about any combination you could imagine. The CSR Group has been setting up new customers without any check that they are legal entities. I would like to get some logic going with Customer Master Data, and also like to give the CSR group the ability to search by DBA but keep the integrity of the AR intact. . . . keep reading
Can anyone give me some insight regarding how customer payment methods changed when paying via e-invoice?
March 31, 2010
I have a question regarding e-invoicing and customer payment patterns associated with it. At this time my business unit has a very small number of customers that utilize e-invoicing, but are looking to expand this option to all customers. I am concerned with the implications of e-invoicing (email push with PDF link to the invoice) on how customers pay us (currently 77% of our customers pay via check and we have a 93% automated hit rate from those payments). Can anyone give me some insight regarding how customer payment methods changed when paying via e-invoice? My concern is customers will shift to electronic payment methods, which we offer - but our e-payment systems are not as automated as our lockbox process. . . . keep reading
SunGard's AvantGard Selects OPEN SCAN to Join the AvantGard EcoSystem Community to Deliver Remittance Data Capture
March 24, 2010
Solution Helps YRC Worldwide Reduce Lockbox Fees and Improve DSO Through Faster Remittance Processing Denver, CO -- March 24, 2010 -- SunGard has selected Open Scan Technologies, Inc. (OPE . . . keep reading
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