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Our Subscribers Say...
"Being a part of the Credit Today online community is like having the expertise of hundreds of credit managers at your fingertips. These credit execs are willing to help you solve topical business issues as they arise. In the current environment of ever increasing competing priorities which reduce our opportunities to meet peers out of the office face-to-face, this is the most valuable tool you can have on your desktop! It's important that we have a mechanism to reach out to our counterparts quickly to exchange knowledge as well as to stay on top of industry trends."
- Victoria Artis, Director of Customer Financial Services, Pfizer, Inc.
"Over the last 10 years I've seen Credit Today evolve from a monthly credit publication into a quality source of information and guidance for the B2B credit community. The website, with its user friendly form downloads, will take you from examples of new account credit applications to bankruptcy forms and everything in between.
The Credit Today ListServ has become the pre-imminent online forum, providing an opportunity for discussion and comments (and occasional humor) from an impressive list of credit professionals."
David Dungan, Director of Credit
Justin Brands, Inc. (A Berkshire Hathaway company)
Fort Worth, Texas
"There are numerous credit periodicals available to the credit professional today. How good is Credit Today? Is it relevant? I always have to read it late, or online because my credit analysts want to read it the minute it comes in. When my staff wants to read a publication before I have a chance to read it then something is working in that publication. We have cancelled our other subscriptions. When you have the best you do not need the rest."
Ron Woods
Corporate Credit Manager-World Wide
Thales Navigation, Inc.
"The newsletter, coupled with the website and the ListServ, are to us, more valuable than any other credit publication, bar none. I try to use at least one article out of each newsletter for departmental training/discussion sessions."
D. Mark Constantine
Corporate Credit Mgr
Fulton Paper Company
"I love Credit Today and read every issue cover to cover. For me, the greatest perk of a subscription is ListServ. I believe Credit Today's ListServ members may be the most knowledgeable Credit brain trust in existence today. I have saved and categorized hundreds of contributions on a wide variety of topics which I refer to often. It's an easy and cost effective way to network and learn."
Doug M. Thomas
Kimberly-Clark Customer Financial Services
"As a corporate credit manager with over two decades of experience, I consider Credit Today to be one of the best credit newsletters. Whether it is because of Credit Today's management, its distinguished panel of advisors, or the caliber of Credit Today's subscribers, it would be fair to say that some of the best and brightest minds in our profession are represented. The credit issues, technologies, news, credit department profiles, etc. are interesting and useful. Credit Today is a valuable reference and communications tool which I look forward to reading each month."
Paul Brunner
Corporate Credit Manager
Mitsubishi Electric Automation, Inc. |
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HR Resources For Credit Execs
To move ahead in business, you must be skilled at dealing with people. Whenever we poll our Members about what their biggest problems are, people-related issues - more than DSO or bankruptcies or credit risk - are always at the top of the list! So one of our goals is to continuously bring our Members the best thinking anywhere to help succesfully manage the people issues in the credit field. Here you'll learn what's working and what's not from those in the trenches, as well as hard data from our benchmarking surveys, including our industry-leading Salary & Job Satisfaction Survey. Ensure that all members of your credit department work to their potential... Resources you'll find here: Everything you'll need to know about motivating your staff, the role of incentives, interviewing and hiring, downsizing, managing bosses, staffing and pay issues.
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Managing Your Time
Time is your scarcest resource. Don't schedule your time--budget it. Here are a few tips on successful time management: Use the "4-F" method for handling paperwork: File it. Find someone to delegate it to. Forget it (trash it). Finish it. . . .
keep reading
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Managing Transition
There are very few credit professionals who can get through their careers without going through at least one significant change in employment. Quite often, these changes involve changes in employers--moving from one company to another. In other cases . . .
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A Plan for Job Success
The first step in making sure you are meeting the training needs of your collection employees is to conduct a job analysis. A survey of present and previous employees should be included in such analysis to determine what skills and attributes are nec . . .
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Six Career Killers
Experienced credit professionals understand that they should strive to build and maintain strong professional relationships with their direct supervisors. Businesses are pyramid shaped hierarchies, which become exceptionally narrow closer to the top. . . .
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Six Foolproof Ways to Boost Your Career
When gearing up for a promotion, there are some specific things you can do to advance your candidacy. Here are six steps you can take to help achieve your career objectives. script type="text/javascript" src="http://forms.aweber.com/form/08/2100 . . .
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News Tasks, New Approaches
One sign of competent, highly respected credit staffers is that they are given greater responsibilities. If you have been given a greater role to play in your department, you can prove that your boss has made the right decision if you keep these p . . .
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How to Prioritize Tasks to Relieve Stress
When memos pile up, reports are due, the in-basket is full, and the phone is ringing, it's easy to become overwhelmed and lose track of what should be done first. Prioritizing tasks will relieve stress. Take a few minutes to organize. It will give yo . . .
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How Well Do You Listen?
The French philosopher Albert Camus once observed: "Great ideas come into the world as gently as doves. Perhaps then, if we listen attentively, we shall hear amid the uproar of empires and nations a faint flutter of wings, the gentle stirring of life . . .
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Be Your Best - Get People to Work With You
You know the story--flies and honey. The nicer you are, the more likely it is that people will work with you to pay their debts. But this doesn't mean you need to be saccharine sweet. It simply means you treat debtors as individuals--not just overdue . . .
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Work With Customer Service And Everyone Wins
The credit department may not have control over how the company's customer service department processes orders, but a cooperative relationship between Credit and Customer Service can help both departments achieve greater productivity, efficiency, cus . . .
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Sometimes a Team, Sometimes a Contest
Credit/Sales teamwork has become a bona fide mantra in credit management, but in any poll on its value and effectiveness list Troy Anglin as a skeptic. "If a salesman is honest and above board, we have a team," says the veteran credit manager of . . .
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This month's topic: Processing of Credit Applications
Click here to participate!
We're examining:
- What information is being captured on credit applications
- What additional information is being requested during the credit app process (such as personal guarantees, financial statements, resale certificates, etc.)
- What the primary challenges are relative to the processing of credit apps
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March 2010
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