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Our Subscribers Say...
Credit Today's Resource Directory and their online e-mail forum (ListServ) provide information on almost any credit-related topic you can think of. It is a great way to exchange information with other credit professionals. As the saying goes, "You don't know what you don't know."
- Scott Goen,
Credit Manager, Big Lots Stores, Inc., Wholesale Division
"We've recently started using the ListServ tool within Credit Today. This is phenomenal and powerful forum for gaining immediate feedback, ideas, and suggestions, relative to any credit topic under the sun, all in a real-time e-mail format."
-Javier Vela, Senior Credit Manager, Global Credit Services, JDA Software Group Inc.
"Being a part of the Credit Today online community is like having the expertise of hundreds of credit managers at your fingertips. These credit execs are willing to help you solve topical business issues as they arise. In the current environment of ever increasing competing priorities which reduce our opportunities to meet peers out of the office face-to-face, this is the most valuable tool you can have on your desktop! It's important that we have a mechanism to reach out to our counterparts quickly to exchange knowledge as well as to stay on top of industry trends."
- Victoria Artis, Director of Customer Financial Services, Pfizer, Inc.
"Over the last 10 years I've seen Credit Today evolve from a monthly credit publication into a quality source of information and guidance for the B2B credit community. The website, with its user friendly form downloads, will take you from examples of new account credit applications to bankruptcy forms and everything in between.
The Credit Today ListServ has become the pre-imminent online forum, providing an opportunity for discussion and comments (and occasional humor) from an impressive list of credit professionals."
David Dungan, Director of Credit
Justin Brands, Inc. (A Berkshire Hathaway company)
Fort Worth, Texas
"There are numerous credit periodicals available to the credit professional today. How good is Credit Today? Is it relevant? I always have to read it late, or online because my credit analysts want to read it the minute it comes in. When my staff wants to read a publication before I have a chance to read it then something is working in that publication. We have cancelled our other subscriptions. When you have the best you do not need the rest."
Ron Woods
Corporate Credit Manager-World Wide
Thales Navigation, Inc.
"The newsletter, coupled with the website and the ListServ, are to us, more valuable than any other credit publication, bar none. I try to use at least one article out of each newsletter for departmental training/discussion sessions."
D. Mark Constantine
Corporate Credit Mgr
Fulton Paper Company
"I love Credit Today and read every issue cover to cover. For me, the greatest perk of a subscription is ListServ. I believe Credit Today's ListServ members may be the most knowledgeable Credit brain trust in existence today. I have saved and categorized hundreds of contributions on a wide variety of topics which I refer to often. It's an easy and cost effective way to network and learn."
Doug M. Thomas
Kimberly-Clark Customer Financial Services |
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Credit Today Sample Articles
Thank you for coming to Credit Today's Members-only website.
Here are just a few samples of material you'll find here. Most is available only to Members. Take a look around and enjoy your stay here at Credit Today! We look forward to you joining our community of happy members and becoming a full member yourself soon!
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Benchmarking Extended Terms: Everything You'll Need to Know Manage This Critical Marketing and Credit Process
By Dave Schmidt
Nearly two-thirds of the 289 participants in Credit Today's Extended Terms Benchmarking Survey experienced an increase in requests for extended terms over the past six months, with just under one-quarter reporting a significant increase. Only two percent report a decrease in requests for extended terms. In addition, you'll learn: - What percentage of extended terms requests are granted, including differences between industry category
- What percentage of extended terms approvals are for temporary vs. permanent extensions
- Who with the corporation has the authority to approve extended requests
- What percentage of companies have policies for extended terms requests, and what form those policies take
- What factors are most important when considering whether or not to approve extended terms
. . .
keep reading
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Benchmarking Extended Terms: Survey Participants Weigh In on the Process With Some Great Advice
Credit Today's Benchmarking Survey on Extended Terms concluded by asking participants to share any additional thoughts they have about the granting of extended terms, including any special challenges they are facing; how they are coping with those challenges; and where they have had success in dealing with requests for extended terms. Responses are broken down into the following categories: - Why many avoid granting extended terms entirely
- Reasons for approving extended terms
- The challenges caused by extended terms
- A discussion of industry specific issues
- Why credit worthiness is so significant in the decision to extend terms
- How the Robinson-Patman Act impacts request for extended terms, as well as credit department strategy
. . .
keep reading
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Leadership Profile: Javier Vela, Senior Credit Manager, Global Credit Services, JDA Software Group Inc.
Credit Philosophy
Without question, being able to work with people at all different levels and from all walks of life are critical success factors in today's growing global and diverse economy. One of the key initiatives at JDA has been DSO reduction and cash generation, and our achievements have come through a very focused and motivated team that understands the importance of relationships, teamwork and communication. I also believe in the "work hard, play hard" adage. Consequently, we make it a point to celebrate accomplishments in a fun and competitive environment. . . .
keep reading
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Leadership Profile: Victoria Artis, Director of Customer Financial Services, Pfizer, Inc.
Being a part of the Credit Today online community is like having the expertise of hundreds of credit managers at your fingertips. These credit execs are willing to help you solve topical business issues as they arise. In the current environment of ever increasing competing priorities which reduce our opportunities to meet peers out of the office face-to-face, this is the most valuable tool you can have on your desktop! It's important that we have a mechanism to reach out to our counterparts quickly to exchange knowledge as well as to stay on top of industry trends. . . .
keep reading
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Teaming Up With Sales For Collections
"We do a lot of custom work, and we don't get a lot of money up front." A formula for collection disasters? Not at this company where a credit savvy and collection-motivated sales force keeps delinque . . .
keep reading
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Working With Distressed Customers
Some customers need help, know they need it and ask for it. Others go into denial until they're beyond help. This year you may face the dual challenge of figuring out how to help the first group and how to prevent losses with the second. Here we talk with two experts who have long experience in working successfully with distressed credit customers. . . .
keep reading
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Three Ways Warren Buffett Looks for Questionable Accounting
In one of his letters to Berkshire Hathaway shareholders, legendary investor Warren Buffett offered three tips for ways to spot questionable accounting. While the advice is meant for investors, it is equally applicable for all credit execs. The problem this solves is significant. When looking for accounting problems, you've got to know where to start, and if you don't have a valid "filtering" mechanism, you'll have to dig very deeply when examining the financials at all of your accounts. These tips offer a great blue-print for which accounts to examine more closely. . . .
keep reading
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Where Credit Cards Don't Work
Our benchmarking survey on credit cards explored reasons why some trade credit professionals do NOT accept credit cards. The primary reason cited by most firms that do not accept credit cards is t . . .
keep reading
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Credit Crisis Roundtable - Data on Small Business Credit Shows "The Old Rules Don't Apply"
Experian's Data on how the Credit Crisis is affecting small businesses and consumers; the impact of financial stresses on small business' personal vs. their business credit... Mortgage delinquency rates of small businesses - surprising findings ... specific data on which industries are hardest hit ... which regions are hardest hit... trade creditors angry towards banks... CT: Dan, you've developed some interesting small business data. What can you tell us about that? Meder: With the mortgage crisis in full swing, and knowing that from previous studies we've done that small business owners, personal financing, and business financing are . . .
keep reading
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Selecting a Top-Flight Credit Staff
You can't rely on luck, or even resumes and interviews, to select the right people for your department. You need a system for going beyond what they tell you to find out what they actually know and c . . .
keep reading
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Credit Group Participation ROI Averages More Than 100 Percent Per Week (No, that's Not a Misprint)
According to Credit Today's most recent benchmarking survey, the average credit department spends $3,600 to participate in their primary credit group and saves $205,000 by avoiding bad debts and slow payments. This means that credit execs are getting a 50-fold return on their investment. Annual savings range as high as $5 million, with many reporting over $1 million. The majority also found credit group information more useful, as well as more economical, than credit bureau reports. The results measured just the savings from participants' primary credit group. Of the 331 people responding to our survey, 82 percent indicated they are members of at least one credit industry group. The primary reason for not joining a group was the lack of an appropriate group (47%). . . .
keep reading
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Who Should Sign a Credit Agreement?
By Ann Morales Olazábal, MBA, JD
Credit and the Law: The Situation After doing business with Dade Institutional Supply on a payment-in-advance basis for some time, Sobell Technology, Inc. sought an open account. Dade sen . . .
keep reading
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This month's topic: Credit Card Usage
Click here to participate!
We're examining:
- What percentage of credit departments are currently accepting credit cards
- What percentage of sales are paid via credit card
- The various ways by which credit cards can be accepted (phone, web interface, etc.)
- Which merchant accounts are most popular
- What discount rates are being charged
- Lessons-learned when setting up an account
- ... and much more!
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September 2010
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Webinars
