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Our Subscribers Say...
"There are numerous credit periodicals available to the credit professional today. How good is Credit Today? Is it relevant? I always have to read it late, or online because my credit analysts want to read it the minute it comes in. When my staff wants to read a publication before I have a chance to read it then something is working in that publication. We have cancelled our other subscriptions. When you have the best you do not need the rest."
Ron Woods
Corporate Credit Manager-World Wide
Thales Navigation, Inc.
"The newsletter, coupled with the website and the ListServ, are to us, more valuable than any other credit publication, bar none. I try to use at least one article out of each newsletter for departmental training/discussion sessions."
D. Mark Constantine
Corporate Credit Mgr
Fulton Paper Company
"I love Credit Today and read every issue cover to cover. For me, the greatest perk of a subscription is ListServ. I believe Credit Today's ListServ members may be the most knowledgeable Credit brain trust in existence today. I have saved and categorized hundreds of contributions on a wide variety of topics which I refer to often. It's an easy and cost effective way to network and learn."
Doug M. Thomas
Kimberly-Clark Customer Financial Services
"As a corporate credit manager with over two decades of experience, I consider Credit Today to be one of the best credit newsletters. Whether it is because of Credit Today's management, its distinguished panel of advisors, or the caliber of Credit Today's subscribers, it would be fair to say that some of the best and brightest minds in our profession are represented. The credit issues, technologies, news, credit department profiles, etc. are interesting and useful. Credit Today is a valuable reference and communications tool which I look forward to reading each month."
Paul Brunner
Corporate Credit Manager
Mitsubishi Electric Automation, Inc. |
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Benchmarking Central
Here you'll find Credit Today's Benchmarking Section, one of the most powerful features of your web experience. Look around here to see the results of past benchmarking surveys and participate in our current survey.
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Prompt Payment Policies: Are They Worth the Trouble?
Of the 111 credit professionals who responded to our survey, 59 percent worked for companies that offer prompt- payment discounts. Of those offering discounts, 55 percent said they did so because it was a market or industry standard. Discounts that evolved from a marketing decision (19 percent) or offered as a cash flow incentive (23 percent) were not nearly as common. Another reason given was to encourage pre-season ordering. Of those that offer discounts, there is generally widespread penetration into the customer base. Relatively few respondents reported that less than 30 percent of their customers take advantage of discounts offered. This fact seems to support the belief that customers find discounts an incentive. In addition, it ties into the fact that discounts are part of the culture of specific industries. . . . keep reading
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Survey Results: Formal Credit Department Training Programs Missing at Most Corporations
Training is more critical than ever. Not only are technology and automation changing the way receivables are managed, but the regulatory and legal environments have witnessed significant changes since the turn of the millennium. Training is more critical than ever. Not only are technology and automation changing the way receivables are managed, but the regulatory and legal environments have witnessed significant changes since the turn of the millennium. On top of all this, we are at a point in the business cycle where cash flow and risk management are under an enormous amount of scrutiny. Despite these factors, 77 percent of the respondents to Credit Today's recent Credit and Collection Training Survey indicated their firms did not have a formal training program for credit and collections. In fact, 74 percent reported that they did not even have a training budget. Of those who do offer training . . . keep reading
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Autocash: Comparing Those Within ERP Systems to Custom-Built Models
The survey asked how satisfied users of autocash systems were with their systems. The question was broken out so it asked the question separately for those using a system built into their ERP systems and for those using a custom-built system. Users of both types of systems appear about equally satisfied with the results. In addition, the results appear quite similar. Those using an auto-cash system with their ERP system (151 responses) have an average hit rate of 51.7 percent. Those with a custom-built system (116 responses) have an average hit rate of is 50.2 percent. . . . keep reading
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Benchmarking Results: Impact of High Margins on Bad-Debt Ratios
It makes good business sense for companies with high margins (and we certainly define anything more than 25 percent as high!) to take greater chances when selling, since their profits are significantly higher on each sale. To leave those marginal customers out would be to lose profits. So in the case of high margin firms, bad-debt ratios are, and should be, higher. . . . keep reading
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Staff Sizes Influenced by Many Variables
October 1, 2005
Clearly, the greater the number of active accounts you're managing, the greater will be your staffing needs. The following chart shows the average staff size, in FTEs, of businesses based on the number of active accounts being managed in credit. . . . keep reading
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