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Our Subscribers Say...
Credit Today's Resource Directory and their online e-mail forum (ListServ) provide information on almost any credit-related topic you can think of. It is a great way to exchange information with other credit professionals. As the saying goes, "You don't know what you don't know."
- Scott Goen,
Credit Manager, Big Lots Stores, Inc., Wholesale Division
"We've recently started using the ListServ tool within Credit Today. This is phenomenal and powerful forum for gaining immediate feedback, ideas, and suggestions, relative to any credit topic under the sun, all in a real-time e-mail format."
-Javier Vela, Senior Credit Manager, Global Credit Services, JDA Software Group Inc.
"Being a part of the Credit Today online community is like having the expertise of hundreds of credit managers at your fingertips. These credit execs are willing to help you solve topical business issues as they arise. In the current environment of ever increasing competing priorities which reduce our opportunities to meet peers out of the office face-to-face, this is the most valuable tool you can have on your desktop! It's important that we have a mechanism to reach out to our counterparts quickly to exchange knowledge as well as to stay on top of industry trends."
- Victoria Artis, Director of Customer Financial Services, Pfizer, Inc.
"Over the last 10 years I've seen Credit Today evolve from a monthly credit publication into a quality source of information and guidance for the B2B credit community. The website, with its user friendly form downloads, will take you from examples of new account credit applications to bankruptcy forms and everything in between.
The Credit Today ListServ has become the pre-imminent online forum, providing an opportunity for discussion and comments (and occasional humor) from an impressive list of credit professionals."
David Dungan, Director of Credit
Justin Brands, Inc. (A Berkshire Hathaway company)
Fort Worth, Texas
"There are numerous credit periodicals available to the credit professional today. How good is Credit Today? Is it relevant? I always have to read it late, or online because my credit analysts want to read it the minute it comes in. When my staff wants to read a publication before I have a chance to read it then something is working in that publication. We have cancelled our other subscriptions. When you have the best you do not need the rest."
Ron Woods
Corporate Credit Manager-World Wide
Thales Navigation, Inc.
"The newsletter, coupled with the website and the ListServ, are to us, more valuable than any other credit publication, bar none. I try to use at least one article out of each newsletter for departmental training/discussion sessions."
D. Mark Constantine
Corporate Credit Mgr
Fulton Paper Company
"I love Credit Today and read every issue cover to cover. For me, the greatest perk of a subscription is ListServ. I believe Credit Today's ListServ members may be the most knowledgeable Credit brain trust in existence today. I have saved and categorized hundreds of contributions on a wide variety of topics which I refer to often. It's an easy and cost effective way to network and learn."
Doug M. Thomas
Kimberly-Clark Customer Financial Services |
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Proven Methods For Reducing Losses to Fraud
If you sell goods or services on credit, you're on the front lines against all kinds of fraud artists. Here we've compiled everything you'll need to establish bullet-proof anti-fraud procedures for your credit and collection operation.
From years of experience, we know it's far more cost effective to have systems in place to spot fraud up front, before it happens, than to try to get your money back after-the-fact. That's nearly always impossible.
In this section of our site you'll find a series of best practices that will help you and you staff setup a world-class system for minimizing business credit fraud in your operation. We've culled these from the best fraud fighters anywhere, from Warren Buffett's and Howard Schilit's techniques and observations to the wisdom of Credit Today's Rob Lawson. Rob formerly headed up NACM's Loss Prevention Department and was a regular lecturer at the FBI Academy at Quantico on credit fraud.
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The Same Name Game
It was the Friday before the Dr. Martin Luther King, Jr. holiday. One of our manufacturer reps in New England submitted a credit application late in the day, along with an order for a new customer in . . .
keep reading
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Bogus Assignee: Who, Me?
Let's say you're in court trying to collect on a delinquent debt, and the judge points out that the documents you've submitted identity you as the "Bogus Assignee." Oh, boy! That happened recently . . .
keep reading
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Fighting Employee Fraud
Employee fraud is a huge problem. The perpetrators, obviously, are employees who have been given access to money or to recordkeeping and transactions that translate to money. In other words, anyone wo . . .
keep reading
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Fighting Credit Fraud
"I had to go outside and tell them to take the equipment off the truck." Now that's two-fisted credit management. But it's all in a day's work for this credit woman who has to defend her company from . . .
keep reading
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Settling With a Cheat
The lesson to be learned and shared is that even the most diligent collection effort is not likely to result in payment from a customer who is fundamentally dishonest. Therefore, the best (and probably the only) defense in these situations is careful and thorough reference checks and risk evaluation. . . .
keep reading
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Are you experiencing fraudulent orders?
March 3, 2009
I would imagine that there are a lot of us on this list serve who have suffered some form of loss due to fraudulent activity in one form or another. Well, we seem to be experiencing a rash of it, and I would like to briefly explain what is happening. I am curious to see how others are handling it. . . .
keep reading
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Forged Signatures
Mary Fuller insisted that the signatures on four sales slips she demanded to see when she disputed her bill were forgeries. But Jeff Chance, credit manager of Sensational Fashions, thought otherwise. . . .
keep reading
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Identifying and Preventing Credit Fraud
Credit criminals never sleep, so neither can you. They will always be thinking up new scams to trick the unwary. Your best defenses are relentless vigilance, a deeply suspicious nature, and a strict p . . .
keep reading
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Are You Watching For Fraud?
There are several warning signs you need to watch out for if you want to prevent losses from fraud. No one warning sign means you should immediately claim fraud, but if you notice anything out of the . . .
keep reading
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This month's topic: Credit Card Usage
Click here to participate!
We're examining:
- What percentage of credit departments are currently accepting credit cards
- What percentage of sales are paid via credit card
- The various ways by which credit cards can be accepted (phone, web interface, etc.)
- Which merchant accounts are most popular
- What discount rates are being charged
- Lessons-learned when setting up an account
- ... and much more!
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September 2010
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Webinars
